Knowledge Center

The New York Foundation looks to connect its grantees and other nonprofit organizations in New York City with resources useful in achieving our common goals. With our Knowledge Center we collect reports, case studies, policy briefs, and other knowledge assets produced by New York Foundation grantees and affiliated organizations. While some of these works were funded by the Foundation, our goal in providing this collection is to put a spotlight on the contributions that Foundation grantees have made to social issue analysis and problem solving.

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Essential but Unprotected: App-basedFood Couriers in New York City

September 14, 2021

This report contains the findings from a participatory action research project that examined the working and living conditions of delivery workers engaged by digital platforms (also known as apps) to deliver restaurant food orders to consumers in New York City. The research was conducted under a partnership between the worker center Workers' Justice Project and The Worker Institute of Cornell University's ILR School and involved both primary and secondary research, including a survey of500 app-based couriers doing deliveries in NYC, focus groups of workers, and individual interviews.The goal of this report is to raise awareness among stakeholders about the challenges that the tens of thousands of app-based delivery workers confront in NYC, to inform policy and advocacy efforts that would improve labor standards and workplace safety in this industry.

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